should device caller ID override user CID?

btracht1210: other way i believe, user CID should be preferred, if set

mc_: if user has multiple devices (i.e. home phone, office phone) how would i make CID read as such as opposed to user?

don't set user CID

if i remove user CID info via callflows/user it still shows on calls

***correction: if i remove user CID the name still shows. the device CID number does show on calls

I am attempting to have a defined name show per device

the only way i have found to do that is to have no user assigned to the device. Or separate user for each device. this doesnt seem right

btracht1210: CID is merged in User -> Device -> Account order (first one defined should win)

by removing user CID and adding text in device CID number field via API i am able to get the results i need

thanks mc_

nice!

btracht1210: There is a parameter/flag that you can set at account level in order to let Kazoo know that you want to give your device's caller_id precedence over the owner when building the endpoint github.com/2600hz/kazoo/blob/4.3/co…o_endpoint/src/kz_endpoint.erl#L372

I have not tested it myself. I just came across it a few days ago while looking for something else.

BadRequest: cool. i'll check it out

thanks

You are welcome.