15:48:17 <btracht1210> should device caller ID override user CID?
16:19:11 <mc_> btracht1210: other way i believe, user CID should be preferred, if set
16:20:54 <btracht1210> mc_: if user has multiple devices (i.e. home phone, office phone) how would i make CID read as such as opposed to user?
16:27:40 <mc_> don't set user CID
17:06:20 <btracht1210> if i remove user CID info via callflows/user  it still shows on  calls
17:08:39 <btracht1210> ***correction: if i remove user CID the name still shows. the device CID number does show on calls
17:10:16 <btracht1210> I am attempting to have a defined name show per device
17:12:24 <btracht1210> the only way i have found to do that is to have no user assigned to the device.  Or separate user for each device. this doesnt seem right
17:14:26 <mc_> btracht1210: CID is merged in User -> Device -> Account order (first one defined should win)
17:19:49 <btracht1210> by removing user CID and adding text in device CID number field via API  i am able to get the results i need 
17:19:55 <btracht1210> thanks mc_ 
17:21:09 <mc_> nice!
18:36:53 <BadRequest> btracht1210: There is a parameter/flag that you can set at account level in order to let Kazoo know that you want to give your device's caller_id precedence over the owner when building the endpoint https://github.com/2600hz/kazoo/blob/4.3/core/kazoo_endpoint/src/kz_endpoint.erl#L372
18:37:35 <BadRequest> I have not tested it myself. I just came across it a few days ago while looking for something else.
18:37:53 <btracht1210> BadRequest: cool. i'll check it out
18:37:56 <btracht1210> thanks
18:38:23 <BadRequest> You are welcome.