libre #2600hz

23 Mar 2023

KAZOO: Cloud-Based Telecom for Everyone | github.com/2600hz/kazoo | forums.2600hz.com | docs.2600hz.com/dev | Bi-weekly community call at parley.2600hz.com/?autocall=mod-community (see forum calendar for dates and time)

• 13:55
  Serge
  Is there a way to recreate callflow for IVR?
• 13:59
  Serge
  I just having some issues with customer callflow, when I click virtual receptionist, it show me error 404
• 14:01
  Serge
  also in kazoo log I see: denying access to soft deleted doc: 4800e7d18afbaec8356a18e64de44464
• 14:56
  hmmhesays
  go in couch and pull up the previous revision of that doc if it hasn't been compacted
• 15:05
  mc_
  Serge: pvt_deleted on the doc is true (soft-deleted)
• 15:05
  mc_
  it will be deleted by the system at some point
• 15:05
  mc_
  but you can access it in the db and remove that key
• 15:05
  mc_
  save, flush caches
• 15:05
  Serge
  Ok, that what I was done
• 15:06
  Serge
  need to play and learn callflow app to create custom IVR logic for the menu
• 18:28
  Serge
  What the difference between ring group and base group in callflow?
• 18:28
  Serge
  mc_:^^
• 18:29
  mc_
  Serge: i believe ring_group is more ad-hoc in the callflow itself, while a group is managed via API and referenced by ID in places
• 21:09
  hmmhesays
  base gropu points to the callflow with the ring group module in it. SmartPBX sets that up.