13:55:15 <Serge> Is there a way to recreate callflow for IVR?
13:59:39 <Serge> I just having some issues with customer callflow, when I click virtual receptionist, it show me error 404
14:01:42 <Serge> also in kazoo log I see: denying access to soft deleted doc: 4800e7d18afbaec8356a18e64de44464
14:56:31 <hmmhesays> go in couch and pull up the previous revision of that doc if it hasn't been compacted
15:05:12 <mc_> Serge: pvt_deleted on the doc is true (soft-deleted)
15:05:19 <mc_> it will be deleted by the system at some point
15:05:31 <mc_> but you can access it in the db and remove that key
15:05:36 <mc_> save, flush caches
15:05:56 <Serge> Ok, that what I was done
15:06:48 <Serge> need to play and learn callflow app to create custom IVR logic for the menu
18:28:15 <Serge> What the difference between ring group and base group in callflow?
18:28:22 <Serge> mc_:^^
18:29:20 <mc_> Serge: i believe ring_group is more ad-hoc in the callflow itself, while a group is managed via API and referenced by ID in places
21:09:00 <hmmhesays> base gropu points to the callflow with the ring group module in it. SmartPBX sets that up.