I can't access to one of my client account.

"data": ⊖{

"cause": "3a7d58f7000269cee49c1d75908b1ef6",

"message": "bad identifier"

},

"error": "404",

"message": "bad_identifier",

"node": "xOKewrkmdMKYiDL4UH3jVQ",

Any idea how can I fix it?

mentax: Which API did you get that reply from?

If it is for authentication, it looks like the account was deleted.

If you have access to the database or a Kazoo server, try loading the account's document from that acccount's database (account/ac/cc/ount-database/{ACCOUNT_ID}) to see if it actually exists.

BadRequest: MonsterUI - accounts

GET ui.domain.com:8443/v2/accounts/3a7d58f7000269cee49c1d75908b1ef6/tree