Is it just me or the new 2600Hz's docs site implies kazoo⊙5 is "near" to be released/open-sourced? docs.2600hz.com

BadRequest: the hope is an october release

I noticed that new docs page yesterday. Looks really nice. I like the fact that the 4.3 docs are still there, and plainly separated from the v5. :)

mc_: I miss you!

haha

mc_: Those are good news!

BadRequest: agreed, we miss you around here too

<3

BadRequest: how is your little girl? not so little anymore?

mc_: haha, exactly, not so little anymore :D

5 years old already <3

amazing, miles just turned 10

its flying by

haha

i am getting a timeout failure, datastore_fault when i am attempting to pull cdr logs

just for one account

what would cause this?

btracht: have you made any changes to your CouchDB cluster?

no

the api request works with other accounts i have tried

btracht: well, could also be that your DB timeout is set too low? Check your CouchDB logs and see what it's reporting.

how do i check/set that

well, check your logs first while doing a request to see if that's actually it. But you can set it in your HAProxy config.

btracht: That is known to happen for accounts with a large number of CDRs. If I recall correctly, it will fail the first time you try to list them. If you come about 5 minutes later and try to load it again, it will probably load as the indexes for the views have finished being rebuilt.

I think the safer way to pull CDRs for an account with a large number of them is by using the tasks API. You ask Kazoo to build a CSV for you and you can use the tasks API to ask about the current status of that task from some time to time. Once it is ready, you will be able to download the CSV file.