hmmm, I'm now getting a 480 temporarily unavailable and a notice from the receiver (another kazoo instance) saying "the call dropped prematurely" and it definitely does when I tested by sending to my cell phone too.

time to see what Telnyx is capturing.

Thanks, gents.

Thanks, gents. That's working. Now, I have a bigger issue, it seems.

The fax is received, the web UI shows it in the inbound fax screen and clicking on the download link results in this mess..

{"data":{"cause":"no attachment found","message":"unknown failure"},"error":"500","message":"datastore_fault","status":"error",

The DB is a 3 cluster couchdb instance. It's just a test account. Would deleting and recreating the account fix this or is there a bigger problem?

Ysean: your fax probably failed to convert... did you install libtiff-tools and ghostscript?

I've decided that Erlang is much like the coin pusher arcade machines.. You stick your coin in at the top and you watch it decesnd seemingly randomly and if you're lucky you end up with the result you expected.

Fink: I installed on the kazoo nodes. Do I need to install on the FS nodes as well?

I wonder when packages for distros other than RHEL7/CENTOS7 are going to be made or if we should just be compiling ourselves. What's everyone else running on? I have couchdb running on Ubuntu.

Fink: I didn't see a reason that they would be needed on the couchdb nodes. I just confirmed thaty they ARE already installed on the FS nodes as well as the kazoo nodes.

barney__: why is that?

trying follow logic through erlang code feels like it's completely random :)

it feels like a get a different result each time!

Fink: as far as the fax attachment issue is going... snap... it's tryiing to save the image to a local couchdb instance which doesn't exist.

I wonder if haproxy is capturing that correctly.

barney__: aaah. There has to be logic to it!

maybe you aren't crazy enough to see it.

Fink: er.. ah... nm.. it's hitting the haproxy daemon and doing a round-robin between the 3 couchdb servers.

Does anyone have an idea why haproxy or couchdb would be returning an HTTP error 0 while trying to save a fax document within the DB?

Error 0 would normally actually be a success!

I'm used to that being an undefined error in most things.

Here's what I'm seeing...

Aug 26 14:27:45 kz1 2600hz[1567]: |b47380c6-f220-4efc-81d0-01fc6e408885|kapps_call_command:3333(<0.7416.442>) Error Storing File /tmp/received_file_202308-385f5ace54807a22b30fd5bdba7d4034.tiff From Media Server freeswitch⊙fzfpc : Received HTTP error 0 trying to save /tmp/received_file_202308-385f5ace54807a22b30fd5bdba7d4034.tiff to admin:xxxx⊙10:15984/account%…0bb0aeb638309a64-202308/202308-385f

5ace54807a22b30fd5bdba7d4034/received_file_202308-385f5ace54807a22b30fd5bdba7d4034.tiff?rev=1-ccf1041aa42a47f71671f8b84100651f

i am arguing with system prompts...just wanat to change one and it notice it's changed!!

ahaha

good luck

at various times I've had to restart daemons, clear caches, reload configs. all that fun stuff for really stupid behavior.

I've rebooted the damned cluster!!!!

what version of kazoo are you running?

4.3-140

Pretty much the last open-source release.

i'm on 141

142 is latest i think

yeah

it's just that line 3333 on kapps_call_command wasn't that line in my source :)

package updates are a bitch, though. I forgot what you have to do to successfully update a package install

aaaah

i build mine from source.. as it's patched-to-hell with my own code

I went that route once and beat my head against the desk.

Though, I'm wondering if it wouldn't be the best way to go now.

Are you able to use the newer versions of the all of the apps and web UIs?

i regularly pull my hair out

Or, are you stuck on the 4.3 trains of all of the whapps as well?

what newer versions?

they're all 4.3.141 ?

I see regular updates in github for the whapps.

They are up in the 5.3.x range

I've asked a couple times if we can utilize the current whapps and web-ui modules on the 4.3 train and as I recall I've gotten crickets.

where are you seeing that? 5.3 is closed source currenlty?

and whapps is now kazoo-apps

symantics :)

same difference

to answer your question, i doubt that using 5.x on 4.3 will go very well :-)

That's my guess, as well.

I was just hoping for official confirmation

So, I'm wondering if the storing of the file is successful why I get an error message when trying to retrieve it.

I wonder what 2600hz is charging for access to 5.x core for privately hosted installs. It's obvious quite a bit of development has occurred over the past few years since 5.x core was officially announced and supposedly going to be made open source.

It's probably out of my bugdet.

yeh have no idea!

no.. error code 0 is not helpful, but i think it is in fact an error in the case

that much?